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Terms & Conditions

Thank you for visiting the websites of Sunflower HR Ltd. By visiting and remaining on this website, you agree to be bound by:

  • Sunflower HR’s Terms & Conditions; and
  • our Privacy Policy; and
  • our disclaimer; and
  • any additional conditions or notices contained elsewhere on any of our websites or social media platforms.

For the avoidance of doubt, the above items jointly constitute the terms and conditions of the supply of all goods and services, the use of our digital resources, social media channels and access to any and all of our associated website(s);

www.sunflowerhr.ie, www.sunflowerhr.com, www.sunflowerlearninganddevelopment.ie, www.sunflowerlearninganddevelopment.com, www.sunflower-learning-and-development.trainercentralsite.eu, www.sunflowerhr-learninganddevelopment.ie and www.sunflowerhr-learninganddevelopment.com

https://www.facebook.com/SunflowerHRLtd, https://www.linkedin.com/company/sunflower-hr and https://g.page/SunflowerHR

Sunflower HR is fully committed to maintaining the confidentiality of our clients and customers. We do not share, sell, or otherwise disclose information about our clients to any other party except as required to process and ship purchases or deliver services to our clients and support the experience of visitor to our website.

Payment By Credit or Debit Card

When you purchase or buy goods and or services from Sunflower HR Ltd. for immediate payment and pay with a credit/debit card, we will automatically debit that card for all payments that become due for said goods and or services.

When you purchase or buy goods and or services from Sunflower HR Ltd. for phased or later payment with a credit/debit card, we will automatically debit that card for all phased and later payments as and when they become due for the goods and services (including for any renewal of subscriptions or services). If you wish to change or update your payment method, you must provide us with one month’s written notice that you wish to do so. If you do not do this, we reserve the right to continue to debit the relevant card on file at that point in time.

We cannot provide any refunds on good or services once your order is confirmed and delivered.

For the avoidance of doubt, you will be legally obligated to pay any amount due as soon as you confirm your order. By providing us with a credit or debit card, you warrant that you are entitled to use that credit or debit card, and agree to indemnify us against any breach of this warranty. You further agree that this clause will not merge or expire on termination of your services.

Value Added Tax (VAT)

Unless otherwise stated, all prices shown on the Sunflower HR website include VAT.

Retained Services

Retained HR or Training Services are subject to a minimum term of at least 12 calendar months from the start date.

  • Annual Subscription Payment:
    • This is our preferred payment option and the best value for our clients.
  • Annual Subscription phased payment plan:
    • There are many benefits to spreading the payments over a number of payment periods and can justify the increased overall cost for some clients.
    • Where you are offered and confirm a phased payment option (e.g. quarterly) you commit and legally bind yourself to the series of payments from whatever method of payment you selected at the time of purchase.
  • Start date:
    • Retained services with Sunflower HR shall commence on the date of receipt of payment of the appropriate subscription rate.
  • Continuing service periods:
    • We will make a reasonable attempt to contact you at least once, by email or telephone, prior to your annual retained services becoming due, to ensure you wish to continue with the services.
    • Please note that if you pay an annual subscription by credit/debit card it is your responsibility to let us know, giving us one month’s notice in writing before payment is taken, should you wish to cancel your renewal.
    • We cannot provide any refunds on subscriptions paid. Please note that if your subscription is not received by the due date, we reserve the right to suspend or terminate your services and or access until payment is received.
  • Termination date:
    • Access to Sunflower HR Retained Services will continue as long as the subscription is paid and the membership has not been terminated within these terms and conditions.
  • Termination of Retained Services
    • We may terminate your retained services at any time by giving written notice to you immediately and without refund if you commit any continuing or material breach of these terms (including but not limited to failing to pay any amount due to us on time and in full).
    • Where you have failed to pay any amount due to us we may immediately restrict access to your goods and services on our digital resources, social media channels, and any and all associated website(s).

Your Responsibilities as to Usage

As a condition of your accessing and use of this website, digital resources, social media channels you warrant that you will not use these resources:

  • For any unlawful or illegal purpose.
  • To impersonate any third party, personal, individual or entity.
  • For any use that is prohibited by these terms and conditions.
  • For any use that may be in breach of any third party’s rights, intellectual property rights, property rights or copyright.
  • To publish, distribute, transmit or email any material which may be obscene, defamatory, offensive, threatening, abusive or any kind of material whatsoever that infringes upon the rights of any other person or entity, or constitutes or encourages any conduct that would give rise to civil liabilities, constitute a criminal offence or violate any law or regulation.
  • To knowingly transmit any virus or any other computer codes or files that would disable, interrupt, limit or otherwise affect the functionality of any computer hardware or software.
  • To engage in any conduct that is false or misleading.
  • To engage in any conduct that is in breach of Trade Practices Legislation.
  • To breach the privacy of any third party.

You, and only you, are liable to us for any breaches of the terms and conditions of the use of these resources, and you agree to indemnify us against all claims, damages, demands, costs and liability whatsoever caused by your breach of these terms.

You agree not to tamper with or affect the operation of these resources, or any content on this website, digital resources or social media channels.

Rights and Restrictions

As a Sunflower HR client and on payment of the fees, you will have a non-exclusive, non-transferable licence (subject to an agreed transfer within your organisation, as set out in Goods and Services Transfer) to access and download goods and services, including policies, procedures, templates, handouts, and other documents for your personal use. This right is personal to you and you may not transfer, sub-licence, sell, assign, or otherwise dispose of the materials that you download. You may not, without our prior written permission pass copies of our materials to any other individual.  For the avoidance of doubt, there are no restrictions on the number of occasions you may use the goods but they are only for your use.

Where documents are provided as Microsoft Office Documents (for example in the case of most policies and forms) you may amend these documents to reflect your preferred ‘look and feel’ by adding your own organisation’s logo or changing fonts. Moreover, there is no need to make reference to Sunflower HR Ltd. on handouts that we make available as Microsoft Word Document.

Where documents are provided in other digital (e.g. .pdf, .jpg,) or hard copy format with a copyright statement or other clear trademark you must retain the copyright statement or trademark on the documents to which you are provided. You will only use the documents in the format provided by us and without distortion, cropping, reconfiguring or amendment;

You irrevocably agree that copyright subsists in all material found on or in:

  • This website; and
  • Any digital resources, social media channel, database, system, or material to which you gain access as a result of your purchase of goods or service, or your use of this website or any of the associated website of Sunflower HR.

Goods or Services Transfer

With our prior written consent access to Sunflower HR goods, services and or retained services may be transferred to a different individual within the same organisation at any time. This is useful when an employee moves into a new role and is replaced by someone new.

To transfer your goods and or retained services, you should contact us with details of the individual to whom the access should be transferred. The proposed new recipient of the retained services will be required to agree to these terms and conditions of use (and to the terms of all of the documents by which you have agreed to be bound), and on receipt of an agreement from that replacement employee confirming that he or she agrees to be bound, the proposed new member will be allowed to take over your retained services without incurring additional costs.

Intellectual Property

All content on our digital resources, including but not limited to text, images, logos, product and software, is the intellectual property of Sunflower HR Ltd. or its licensors.

You are granted a limited, non-exclusive, non-transferable licence to access and use our digital resources, products and services for the business they were purchased by and where you  have paid a feee. No part of our digital resources, products and services may be reproduced, distributed, or modified without our prior written consent.

Security

Access to your user account and the material available from Sunflower HR will be gained by using the username (usually your email address) and a password that you created during the registration procedure. You are responsible for ensuring the confidentiality and proper use of your username, password and account and for restricting access to your computer and you agree to accept responsibility for all activities that occur under your account or password. In order to assist us with our security policy, you should not leave your computer unattended while you are logged on to our site and should ensure that it is switched off each time you have finished.

You must tell us immediately if you believe that an unauthorised person knows your username or password or has access to your account. We reserve the right to refuse service or terminate your account if we suspect an unauthorised person is attempting to access it.

Copyright on our Digital Resources

The contents of digital resources, social media channels and websites are protected by national and international copyright laws and other intellectual property rights. Sunflower HR or other third party licensors are the owners of the intellectual property rights in all products, trademarks, copyrights, service and other names, logos, designs, content, drawings, illustrations, photographs, videos, graphics, and/or software referred to or contained on our digital resources. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from the digital resources, social media channels and websites of the Company including but not limited to text, graphics, video, messages, code and/or software except for your own professional use, as permitted by any licence granted in these terms.

Fair Use of Information You Provide

When visitors or clients leave comments or reviews, including media and or other data, on any of our digital resources you do so willingly and give Sunflower HR Ltd the right to collect and publish (or not) the data provided; including the comments, your name, photograph, company name, company logo and any other content you chose to provide in your comment or review.

When you submit or upload content to our digital resources (comments, reviews, media, etc..) you grant Sunflower HR Ltd a worldwide, royalty-free, perpetual licence to use, reproduce, modify, and distribute your content. And, you warrant that your content does not infringe the rights of any third party or violate any laws. We reserve the right to remove any content that violates these terms or is deemed inappropriate at out exclusive discretion.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail using the information you have provided to Sunflower HR.

Minimum Age Requirement

To purchase products and or services from Sunflower HR you must be at least 18 years of age. Anyone under the age of 18 is not entitled to purchase products or services or sign up for any products or services in their own right. By purchasing products or services and or signing up for the services of Sunflower HR, you warrant that you are at least 18 years of age, and note that if we discover this to be incorrect, we may immediately terminate your purchase or service and retain all funds already remitted to us.

Disclaimer and Limitations

The content of our digital resources, social media channels and website(s) do not constitute advice and should not be relied upon in making or refraining from making, any decision. You agree to indemnify and hold Sunflower HR Ltd. and its directors, employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against you arising out your use of the websites and or the products or services you purchase from or through the website. Our digital resources, social media channels and website(s) are provided on an “as is” and “as available” basis without any representation, guarantee or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, Sunflower HR will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of its digital resources or any material or services purchased or downloaded from the website. Reliance on information, material, or advice contained within the digital resources, social media channels and website(s) or via other digital (e.g. email) or physical means (e.g. handouts or sent in the post) shall be at your sole risk. Users of the digital resources, social media channels, website(s) and material are encouraged to confirm information received with other sources, and to seek local qualified advice if embarking on any actions that could carry personal or organisational liabilities.

Sunflower HR makes no warranty that the functionality of its digital resources, social media channels and website will be uninterrupted or error free, that defects will be corrected or that the website or the server(s) that make them available are free of viruses or anything else which may be harmful or destructive. Nothing in these terms and conditions shall be construed so as to exclude or limit the liability of Sunflower HR for death or personal injury as a result of the negligence of Sunflower HR or that of its employees or agents.

The maximum Liability of Sunflower HR Ltd. arising in connection with the sale of goods or services, whether arising in contract or by reason of negligence of Sunflower HR , its employees, its agents or otherwise will not exceed the fees paid for the specific product or service or the total amount paid by you to Sunflower HR Ltd. (whichever is the lesser amount).

We exclude all warranties, rights and remedies other than those stated or implied in our terms and conditions or relevant legislation. To the extent permitted by law our liability for breach of any implied warranty or condition which cannot be excluded is restricted to the resupply of goods or services we have supplied to you or the refund of the costs of those goods or services. You expressly agree that we shall not be liable for any indirect, special, incidental, consequential and/or consequential losses or damages or loss of profit, data or use arising out of the use, performance or viewing of our digital resources, social media channels or website(s). We will use reasonable care in the preparation of the content of all advertising and other materials, but we do not warrant that the material is free from errors or omissions, up-to-date or accurate.  We shall attempt to ensure that our services and access to digital resources, social media channels and website(s) will be available, but we cannot and do not warrant that our services will be continuous, virus free, secure and uninterrupted.

This website, digital resources and social media channels may incorporate links to the websites and other resources of other organisations. The links should not be taken as implying an endorsement or approval of the content of those websites or the activities of the organisations and businesses responsible for them. We are not responsible for the content of any website, digital resources or social media channels linked to or from our site.

Obtain Professional Advice

The information in this website(s), digital resources, or social media channels should not be used as a substitute for professional or legal advice and assistance and we strongly recommend you obtain professional and legal advice before taking any commercial decisions or actions.

Severability

If any of these terms and conditions should be determined to be invalid, illegal or unenforceable for any reason by any Court of competent jurisdiction then such term or condition shall be severed and the remaining terms and conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

Applicable Law

The terms and conditions and the use of this website will be governed by and construed in accordance with the laws of Ireland. We ask you to read and consider these terms and conditions prior to using our digital resources, products or services.  If you do not agree with the terms and conditions, privacy policy and disclaimers, you should not use our digital resources, products or services.  Your use of our digital resources, products or services constitutes an acceptance by you to be bound by the terms and conditions and other notices, disclaimers and policies on this site. If you have any queries about the terms and conditions of use or require further information, you can contact the Sunflower HR team.

Our Right to Vary these Terms and Conditions
We keep our Terms and Conditions under regular review and welcome your feedback.

We reserve the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and improvements in our system’s capabilities. If we do vary or amend these terms we will post any such variation or amendment on this page of our website. You should therefore regularly visit this pages to review the then current terms and conditions. Your continued use of our digital resources, products and services will be taken as acceptance of any amendments to the terms and conditions.

By using our digital resources, products and services you confirm that you have read, understood and agree to our Terms and Conditions.

This Policy was last updated in January 2025.